Graduate Trainee Geek Force Contest at Etisalat Nigeria

Etisalat Geek Force

Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel. Etisalat Nigeria is recruiting for the Geek Graduate Internship Contest.

Job Title: Graduate Trainee – Geek Force

Location: Lagos, NG

Job Summary
The Geek Graduate Internship contest at Etisalat will provide an unforgettable opportunity to join the 0809ja team!

Principal Functions

• Are you innovative, customer centric, and techy? Think you have what it takes to work at the coolest, most innovative telecommunications company in Nigeria?
• You can now apply and join the contest to be the next Etisalat Geek.
• During the contest you will define, develop and design various plans that will impact on Etisalat’s business objectives. You will reinforce the brand pillars and strengths.
• You will be required to strategize on the positioning of programs to address the needs of the target market of Smartphone users as well as the youth segment.
• You will define, develop and design various plans that will impact on Etisalat’s business objectives.
• You will reinforce the brand pillars and strengths.
• You will collaborate with Devices team and Original Equipment Manufacturers (eg. Samsung, blackberry etc.)
• After the contest, as a Geek Trainee, you will deliver service and support to customers by assisting with the activation and configuration of mobile devices and applications; you will educate customers through a series of actions, either face to face or over the telephone to help set up devices or resolve issues.

Educational Requirements

• Minimum of a first degree required; preferably in IT, Engineering, Computer science or any other relevant discipline requiring a critical thought process/behavior

Entry Requirements

• Complete Online Application
• Attach one Passport Photo (Attachment should not exceed 500MB)
• Attach a copy of NYSC certificate (Attachment should not exceed 500MB)
• Include a link to a 1-3min video that displays the “Geek-in-you” (How Geeky you are? We would like you to show us.)

Experience, Skills & Competencies

• Strong interpersonal skills and a desire to provide excellent customer service
• Ideal candidate must be able to demonstrate competencies in the following areas:
• Familiarity and proficiency with Web 2.0 social networking and collaboration technologies, including the internet, social media sites, discussion boards, blogs, video sharing etc
• Familiarity with information technology and mobile technology
• Especially, but not limited to:
• Experience and knowledge of the major telephone brands and models prolific in the Nigerian market
• Knowledge and experience of mobile tablets and laptops within the market
• A comfortable knowledge of the various mobile operating systems (OS)
• A healthy interest in device road maps
• Preference for working in teams within a fast paced environment but must also be self motivated
• An ability to use your initiative and think outside the box
• Ability to create and curate engaging social media content
• Good trouble shooting skills, desire to go above and beyond to solve queries and issues
• Ability and desire to take ownership of tasks and/or customer issues, seeing them through to completion
• A natural sense of pride taken in all elements of your work and appearance
• Relevant post-NYSC work experience is a plus

Application Closing Date
31 May, 2013

Method of Application
Interested and qualified candidates should: Click here to apply online

Note: When the page opens, click on New Jobs (Last 7 days), then click on Graduate Trainee Geek Force.